Data protection & cookies

Our privacy policy

We take the protection of your personal data very seriously and strictly adhere to the regulations of the applicable data protection laws. Under no circumstances will the data collected be sold or passed on to third parties without the express prior consent of the persons concerned, unless SOMATEX is obliged to disclose the specific data due to regulatory or judicial orders. In the following data protection declaration, we will inform you which personal data SOMATEX collects, processes and uses, for what purposes this is done and how you may object to certain gathering, processing or use of your personal data. Personal data is all data that can be obtained on you, e.g. name, address, email addresses, user behaviour.

A) General information

Name and contact details of the responsible person

The person responsible according to Art.4 (7) EU General Data Protection Regulation (GDPR)
Geschäftsführung: André Cerbe, Jörg Heise
Vertretungsberechtigt: Nils Drewes, Martin Heinhold
Hohenzollerndamm 150/151
14199 Berlin
Tel.: +49 30 3198225 00
Fax: +49 30 3198225 99

Your rights

  • Right of Access (Art.15 GDPR)
  • Right of Rectification or Erasure (Art.16/Art.17 GDPR)
  • Right of the Restriction of Processing (Art.18 GDPR)
  • Right of Data Portability (Art.20 GDPR)
  • Right to Object to Processing (Art.21 GDPR)

External data protection officer

SOMATEX has appointed Mr. Marco Tessendorf from Procado Consulting, IT- & Medienservice GmbH, Warschauer Str. 58a, 10243 Berlin as the External Data Protection Officer. You can reach them by email at

What information do we collect from you?

When using our website

In the case of merely informative use of the website, i.e. if you do not register or otherwise provide us with information, SOMATEX® will only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect, among other things, the following data that is technically necessary for us to show you our website and to ensure the stability and security (Legal basis is Art. 6 (1) lit. f) GDPR):

  • of the browser type with which you visit our website,
  • the website that you switched from to our website,
  • the number of visitors viewing our website,
  • the time of the visit.

This data is transmitted to us by your browser and stored by us in log files on secure servers for security reasons (for example for the identification of attacks) for a limited period of time. After the evaluation of this data they are regularly deleted. In addition to the aforementioned data, cookies are stored on your computer when using our website. Cookies are small text files that are stored on your hard drive and associated with the browser you use and information is shared with the company/organisation responsible for the cookies on the site (in this case- us). Cookies cannot run programs or transmit viruses to your computer. They are used to make the internet service more user-friendly and effective overall. Legal basis is Art. 6 (1) lit. f) GDPR
Some of the cookies we use are deleted at the end of the browser session, i.e. After closing your browser (known as session cookies). Other cookies remain on your device and allow us to recognise your browser upon your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on or against the acceptance of cookies for specific cases or in general. The non-acceptance of cookies may limit the functionality of our website.

Processing an order

n addition to the above-mentioned data, SOMATEX® collects and processes personal data that is necessary for the processing of an order for SOMATEX products, i.e.

  • Creating a user account,
  • checking the identity of the customer,
  • for delivery purposes,
  • for processing payments.

This information is stored by our partner Mittwald CM Service GmbH. The information stored would be:

  • First name, surname,
  • Delivery address (street, house number, postal code, town),
  • Email address,
  • Telephone number for possible queries during the ordering process,
  • Location.

After completion of the contract, your data will be blocked from further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to the further use of your data. Legal Basis is Art.6 (1) lit. b) GDPR. Otherwise, the legal basis is Art.6 (1) lit. a) GDPR (Consent). The legal basis for storage based on statutory retention requirements is Art. 6 (1) lit. c) GDPR.
To process payments by credit card, we pass on the credit card details to our payment partner Computop Wirtschaftsinformatik GmbH for processing.

Transfer of personal data for a credit check

Insofar as SOMATEX is to make advance payments upon customer request, SOMATEX is to safeguard legitimate interests (in particular the prevention of any insolvency-based defaults on payments) in accordance with Art. 6 (1) lit. f) GDPR and is entitled to obtain a credit rating based on mathematical-statistical procedures.
For this purpose, SOMATEX passes the personal data (first name, surname, address) to the credit agency Auskunftei Bürgel Wirtschaftsinformationen GmbH & Co KG to carry out a credit score check. Then the information obtained is used by SOMATEX solely for the purpose of deciding on the possible amendment of the customer’s desired method of payment.
The customer may object to the conduct of a credit check at any time by notifying us by post at SOMATEX Medical Technologies GmbH, Data Protection Officer, Hohenzollerndamm 150/151, 2, 14199 Berlin, or via email. Please note, however, that SOMATEX will not make any advance payments in this case.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies that are stored on your computer that allow an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies via a corresponding setting on your browser software; however, we point out that in this case you may not be able to fully use all functions of this website. You may also prevent the collection by Google of the data generated by the cookies related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available here.

As an alternative to the browser add-on or those on mobile device browsers, please click this link to prevent the collection by Google Analytics on this website in future (the opt-out works only in this browser and only for this domain). An opt-out cookie is stored on your device in this case. If you delete your cookies in this browser, you must click this link again. This website uses Google Analytics with the extension “_anonymizeIp ()”. As a result, IP addresses are processed in a shortened form, so any direct links to a particular individual can be excluded. If the data collected about you has any personal details, it will be immediately excluded and the personal data will be deleted.

We use Google Analytics to analyse and regularly improve the use of our website. By using the statistics we can improve our service and make it more interesting for you as a user. For the exceptional cases in which personal information is transferred to the USA, Google is subjected to the EU-US Privacy Shield, Legal basis for the use of Google Analytics is Art.6 (1) lit. f) GDPR.
Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User Conditions, Overview on Data Protection, and the Data Protection Declaration.

Use of Google reCAPTCHA

When ordering our newsletter we use the reCAPTCHA service from Google. This is primarily used to distinguish whether the input is made by a natural person or is being misused by machine or automated processing. The aim is to ensure sufficient data security when submitting forms. Legal basis for the use of reCAPTCHA is Art.6 (1) lit. f) GDPR. The service includes the sending of the IP address and any other data required by Google for the Google reCAPTCHA service. For this, the different data protection regulations of Google shall apply. For more information about Google’s data protection policies, please visit the Google website. For the exceptional cases in which personal information is transferred to the USA, Google is subjected to the EU-US Privacy Shield, more information.